Food Allergies and Dietary Restrictions
At Sushi Ai, your safety and satisfaction are our priority. Please inform us of any allergies or dietary restrictions when making your reservation. While we do not offer vegetarian or vegan options and cannot accommodate those who avoid fish, we can fulfill gluten-free requests. For severe allergies, please contact us in advance at infosushiai@gmail.com or call us at (650) 562-7107.
Cancellation Policy
We strive to provide an exceptional dining experience for every guest. To ensure this, we require a credit card to hold all reservations.
Same-day cancellations or no-shows will incur a fee of $100 per guest.
For parties of 4 or more, a 72-hour cancellation policy applies, with a fee of $100 per guest for cancellations within this period.
Thank you for your understanding and cooperation. We look forward to welcoming you!
Service Charge
A 20% service charge is included in your dine-in experience to support our commitment to quality service and equitable staff compensation.
Late Arrival
If you’re running more than 15 minutes late, please contact the restaurant. To ensure the full dining experience, we recommend arriving on time, as we cannot guarantee all courses for latecomers.
Corkage Policy
$50 corkage fee per one 750ml bottle. The sake/wine must be the bottle that we do not carry on our drink list. Limit to two bottles per party.
Children/Infants
Please note that we do not provide high chairs or booster seats. All guests, including children, will enjoy the same curated menu experience. Thank you for your understanding and cooperation.
Private Events
We offer private events and full restaurant buy-outs for up to 16 guests. For more details, please contact us at infosushiai@gmail.com.
Gift Certificates
Coming soon.
Right to Refuse Service
We reserve the right to refuse service to guests displaying rude, aggressive, disruptive, or intoxicated behavior. Thank you for respecting our team and dining environment.
Consumer Advisory
Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness.